Beauty salons and spas spend huge amounts of time managing bookings over the phone and Instagram DMs, manually sending reminder texts, and chasing clients to rebook. We automate these workflows so your front desk runs smoothly, no-shows drop, and clients come back more often without your team spending hours on follow-up.
OUR EXPERTISE
Integrate your booking platform (Timely, Fresha, Shortcuts, Phorest) with your calendar and client database. Clients book 24/7, appointments are confirmed automatically, and your diary stays current without phone calls or manual updates.
Automated SMS and email reminder sequences that go out 48 hours, 24 hours, and 2 hours before each appointment. Cancellations automatically trigger a waitlist notification so the slot is filled instantly.
Automated rebooking reminders sent based on treatment cycle (e.g., "It's been 6 weeks) time for your colour refresh?"). Birthday messages, loyalty rewards, and seasonal promotions run on autopilot.
POS-connected inventory tracking that alerts you when retail product stock is low. Purchase orders can be generated and sent to suppliers automatically based on reorder thresholds.
Connect your booking platform to a CRM so every client's appointment history, product preferences, and notes are captured and searchable. Personalised service history flows to your team before each appointment.
VoIP with voicemail-to-text and automated reply SMS for missed calls. Clients who call when you're busy get an instant message with your online booking link (so they book instead of calling a competitor.
Beauty and salon businesses we work with typically save 8–15 hours per week after automation.
WHY AUTOMATE
Save 8–15 hours per week on booking admin, reminders, and client follow-up
No-show rate drops 40–60% with multi-step automated reminder sequences
Cancelled slots filled instantly from automated waitlist notifications
Clients rebook more consistently with automated treatment-cycle reminders
Retail product inventory managed automatically
Every missed call becomes a booking opportunity, not a lost client
QUESTIONS
We integrate with Timely, Fresha, Shortcuts, Phorest, Kitomba, and other salon management platforms popular in Australia. We connect these to your SMS platform, email marketing tools, and POS for inventory.
Most salons we work with reduce no-show rates by 40–60% after implementing automated multi-step reminder sequences. The biggest improvement comes from the combination of a 48-hour reminder, a 24-hour reminder, and a 2-hour day-of reminder (each via SMS, which has a 95%+ open rate.
Yes. We build treatment-cycle reminder workflows that track when each client was last in and send a rebooking prompt at the right interval for their specific service) 4 weeks for a cut and colour, 6 weeks for a Brazilian blowout, 8 weeks for extensions, etc. Most salons see a measurable increase in booking frequency within the first month.
GET STARTED
Take our free Workflow Scorecard to find where your team is losing hours, or book a 15-minute call to discuss your salon automation needs.
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