Most small businesses don't need a full-time IT person. They need someone who knows their systems, picks up the phone when something breaks, and handles the day-to-day IT work that quietly eats hours every month.
Our managed services cover both ends of that: keeping your automation workflows and integrations running reliably, and handling the broader IT tasks that come up in any business, whether that's setting up a new staff member's email, sorting out a software licence, or troubleshooting a piece of hardware. One team, one monthly retainer, no surprise invoices.
WHAT THIS INVOLVES
Every automation we manage is monitored for failures. When something breaks we get alerted immediately and investigate. Most issues are resolved before they cause any real downstream problems.
Platforms update. APIs change. Credentials expire. We handle all of it. When an integration breaks because a vendor changed something on their end, we fix it without you needing to figure out what went wrong.
Microsoft 365 and Google Workspace setup, domain configuration, email migrations, shared mailboxes, calendar access, and ongoing account management as your team grows or changes.
New laptop setup, device configuration, printer and peripheral troubleshooting, hardware procurement advice, and remote support for day-to-day device issues. We handle the IT admin so your team doesn't have to.
When a process changes or you want to extend an automation to cover a new scenario, we make the update. No need to go back through a full project scoping process every time.
A monthly summary of what's been fixed, updated, and changed across your IT environment. Useful for understanding the value of the retainer and keeping visibility over what's actually happening with your systems.
WHO IT'S FOR
Managed services suits businesses that don't have a dedicated IT person on staff, and don't want to hire one. Whether that's a 5-person professional services firm that needs someone to manage their Google Workspace and keep their automations running, or a 30-person business that's outgrown the "just figure it out yourself" approach to IT, we can be that resource. If you've ever found yourself Googling a technical problem that really should just be someone else's problem to solve, that's what this is for.
WHY MANAGED SERVICES
Problems are caught and fixed before they affect your operations
No need to understand the technical details, that's our job
One team handles both your automations and your general IT, no need to manage multiple vendors
Predictable monthly cost with no surprise invoices for maintenance work
Onboarding new staff is straightforward: email setup, device config, software access sorted without the back-and-forth
Someone who actually knows your systems is available when something's wrong
QUESTIONS
It depends on what you need. For some clients it's primarily keeping automations and integrations running reliably. For others it includes broader IT support: email and domain setup, device management, software licences, onboarding new staff, and general troubleshooting. Most engagements start after a project together, so we already know your systems. The specifics are defined in the agreement based on what you actually need.
Both. We manage automation workflows and integrations, but we also handle general IT for small businesses: email and Microsoft 365 or Google Workspace setup, hardware procurement and configuration, software maintenance and updates, and day-to-day IT support. If it touches your business technology, we can manage it.
For critical failures, same-business-day response. For non-critical issues, typically within 24–48 hours. We're a small team, not a 24/7 helpdesk, and we're honest about that upfront.
GET STARTED
Take our free Workflow Scorecard to see where your team is losing hours, or book a 15-minute call to talk through what managed IT support would look like for your business.
Salesforce
HubSpot
Folk
Xero
MYOB
QuickBooks
Shopify
WooCommerce
n8n
Make.com
Relay
AirCall